Culturally and Linguistically Appropriate Services (CLAS) Strategic Plan
Standard #1 Provide Understandable and Respectful Care
Standard #2 Promote CLAS and health equity
Standard #3 Maintain diverse staff and leadership
Standard #4 Provide ongoing education and training for employees
Standard #5 Provide Language Assistance Services
Standard #6 Right to Receive Language Assistance Services
Standard #7 Maintain Competence of Language Assistance
Standard #8 Patient Related Materials
Standard #9 Written Strategic Plan
Standard #10 Organizational Self-Assessment
Standard #11 Patient/Consumer Data
Standard #12 Community Profile
Standard #13 Community Partnerships
Standard 314 Conflict/Grievance Processes
Standard #15 Implementation